Org Design Consulting Services

  • If you have general sense of the opportunities and challenges your team is facing, but unsure how to shift their mindsets and behaviors in a new direction, an assessment and insights report can help.

    • Qualitative & Quantitative Research

    • Analysis & Synthesis of Data

    • Insights Report with Focus Areas and Recommendation

  • When your ways-of-working simply are not working for you and you are ready to experiment with new processes and tools.

    • Develop a hypothesis and design brief

    • Design an experiment with metrics

    • Pilot & Prototype

    • Gather feedback

    • Create an action plan to scale and operationalize the new processes & tool

  • Often it’s not a lack of innovation or inclusivity that is the main challenge, but rather a lack of consistency or coordination across a team or organization.

    • Identify which organizational levers we need to move to ensure success

    • Build a roadmap and plan

    • Identify ownership of new processes and tools

    • Craft the messaging

Design Thinking Support

  • Whether you call them users, clients, customers, or teammates, there is a good chance your job impacts another person. Understanding the “unspoken needs” of your user will generate fresh ideas and mitigate risk when launching new solutions.

    • Introduction to Design Thinking

    • Interactive workshops

    • Multi-module trainings

  • When training is not enough, and you need a Design Thinking expert on your team to demonstrate and teach the skills in the context of the job.

    • Extended member of the team for discreet project / time

    • Experiential side-by-side learning

    • Team members develop new skills by shadowing, practicing, and then leading.

And more…

  • There are certain moments or events when everyone needs to actively participate in the content, and it’s beneficial to have an outside facilitator.

    • Team Brainstorm

    • Team Off-Site

    • Mediating Team Conflict & Building Alignment

    My preference is to facilitate my own content or content I create in collaboration with the client.

  • When you need a subject matter expert at specific points in a project to offer advice or feedback.

    This can be arranged as ad hoc support, office hours, or as a residency.